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What should I do if the verification doesn't work?

We're sorry to hear that you're having trouble verifying your profile.

Here are a few troubleshooting steps you can take:

  • Use a different device and restart the verification process.
  • Use a different browser to access the verification process and restart it.
  • Clear the cache in the browser you are using.
  • Ensure that your camera and browser settings have the necessary permissions.

If the problem persists, please contact us, and we will ensure that we assist you further. Providing us with technical information such as device model, browser version, and a screenshot/video would greatly help us determine where the issue lies.