I have selected 2-3 top candidates. How do I decide now?
If you have a good impression after the first contact with your potential pet sitter, arrange an initial meeting and a trial run.
If you feel that your pet is comfortable with the pet sitter and it overall seems to be a good fit, you can discuss with the pet sitter how often you need the pet care a
Do I have to pay for a trial run?
It is best to agree in advance with your pet sitter whether and to what extent you should pay for the trial run.
Usually, 30-60 minutes are enough to see the quality of the work and whether your pet gets along with the pet sitter.
If the trial period lasts longer, it should of course be paid for.
I have found the right person. What are the next steps?
First of all, congratulations on finding a suitable pet sitter!
The next step is to discuss details with your new pet sitter such as pay rate, working hours, vacation times, etc. You can find more helpful information here: How do I hire a pet sitter?
How do I find the right pet sitter quickly?
Before you start looking for suitable pet care, consider the type and duration of care needed. Does the pet sitter need specific prior knowledge or a lot of experience?
Once you have a clear picture, you can start your search on Tiersitter24 and create a job offer. Provide as many details as poss
How can I save suitable pet sitters for later on my favorites list?
If you save suitable pet sitters for later in your favorites list, you can compare them later and choose the best ones. To save a pet sitter to your favorites list, click on the heart symbol 💚 on the profile picture.You can find your favorites list later by following these steps:
Log in to Ti
How does the contact between me and the pet sitter work?
If you want to contact pet sitters, a small fee is required. After that, you can use our platform to its full extent: you can send unlimited messages, respond to applications, and view complete profiles and documents of pet sitters. You can write to suitable pet sitters via the messaging function on
I cannot contact pet sitters. What should I do?
To contact pet sitters and respond to applications, you must be a premium member. Learn more about the many benefits of premium membership and our conditions here: Prices and Conditions
If you are already a premium member, check if you mistakenly registered as a pet sitter. If this is the case, p
There are very few pet sitters in my region. What can I do?
Expand search criteria: Increase the search radius or use alternative postcodes. Many pet sitters are flexible and willing to travel a certain distance.
Check your filters: Make sure that no filters are set that are too strict and limit the number of pet sitters displayed.
Log in
Why is no one responding to my ad?
The more complete your job offer is, the more likely you are to receive suitable applications. Pet sitters also want to get a complete picture of you so they can apply for suitable jobs. Therefore, first review your job offer and fill it out as completely as possible:
Upload a photo of your pe
Do I need to search for pet sitters myself, or is it enough to just look at the applications for my job offer?
After registering, you will usually receive the first applications within a short time. Often, there are already suitable pet sitters, and you do not need to continue searching. However, if you find that you have received too few or no suitable applications, it may be worthwhile to search for and co
Why am I receiving unsuitable applications?
The more detailed and precise your job offer is, the better pet sitters can assess whether it suits them. Therefore, we recommend that you fill out your job offer as accurately as possible to receive suitable applications.
Useful additions to your job offer would be:
Frequency of assignm
How does the automatic rejection function work?
If you are not interested in an application, you can use the automatic rejection function. This way, you don't have to formulate a rejection yourself. The pet sitter will receive a message from us informing them that you are not interested.
To send an automatic rejection, follow these steps:
How can I see sent messages?
You can view your sent messages at any time in your personal messages section.
To do this, follow these steps:
Log in to Tiersitter24.
Open your messages.
Click on "Inbox" and select "Sent".
Here you will find all your sent messages.
I am receiving emails that I have new messages. How do I read these messages?
To read messages in your Tiersitter24 inbox, follow these steps:
Log in to Tiersitter24.
Open your messages.
New messages are marked with a red circle.
Click on a message to read it.
How do I enable/disable email notifications for new members in my area?
You can enable or disable email notifications at any time.To do this, follow these steps:
Log in to Tiersitter24.
Open your settings.
Click on "Edit" in the "Notifications" section.
Check or uncheck the box next to the option "New profiles in the area".
Confirm by clicking
How can I rate my pet sitter on Tiersitter24?
To rate a pet sitter on Tiersitter24, follow these steps:
Log in to Tiersitter24.
Open the pet sitter's profile.
Click on the "Actions" button; the rating function will then appear.
Give your ⭐ star rating and enter a comment.
Confirm by clicking "Publish".
